radio touch screen not working

Radio played fine through steering wheel controls. Try the very tip of your finger or a stylus of sorts. Manufacturer Communication Number: SSM 47379 Summary. . Nothing. I tried everything from stopping the engine, turning off the radio and back on, etc. Drove away and the radio screen went blank. WTH. Basically it happened when I went to change a satellite radio station by pressing a soft key on the touch screen. Still a blank screen. now I spent ages trying to calibrate it but it would not work so I did the worst thing possible apparently . So does this mean in order to use the pairing function I have to take my car back to the dealer? This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. I decided I had nothing to … Next, press “System Information” touch screen soft key. Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. I believe that mine is an 8.5. I rang Lexus Melbourne City and they gave me a quote of $750-800 to replace the screen (get few similar quotes elsewhere). Touch screen not working on radio 21 Answers. -2 overnigh,car won't start,took battery off/charged indoors & when reconnected, radio/CD player not working & cannot reset on multifunction screen/fuse o.k.but radio completely dead ??? The first, and by far most common, is that the radio has an anti-theft “feature” that kicks in whenever battery power is removed. :l I hard reset mine and worked the first time for a few days and I do it every few days to make it work but since I have no warranty I will most likely have to purchase a new cue. I can't believe it, but this fixed my touch screen! For a better experience, please enable JavaScript in your browser before proceeding. 2013 ram, 8.4 radio. This definitely sounds like this should be a recall from Cadillac. They said they will call Toyota HQ and ask for a good faith repair. I was told it was a faulty touch screen, a bad circuit board, HMI unit going bad, etc, etc. How Voice Commands Work. Thanks. I was looking everywhere on how to fix the problem. I … After about a month, the screen would freeze each morning, and 8 times out of 10 an engine restart would 'not' fix the problem. Please see Technical Service Bulletin 0172-16. Add me to the list... 2014 Camry SE, lower part of touch pad suddenly quit working. They will cover the radio ($800.00) + labor. Here's the issue - this is the "Add" key for adding a new phone to the Bluetooth function. Radio is now working. I am at 38300miles. Up Next. The instrument cluster (Air bag indicator panel) below the radio flickers during the non-operation of the radio. Has anyone else had a problem with the radio/touch screen blacking out? I got a new phone, tried to pair it to my car, the add button doesn't work because the touch doesn't work on the lower part of the screen. I have researched this for several months now. . Updated head units (radio) are available through your Toyota Dealer. That’s all I was able to do. If you’re a Golf owner with a broken infotainment touch screen, the first thing you should do is to try a hard reset. He said,"my foreman spent 1hr trying to convince Toyota, please put a good yelp review for me"......oh please. Tap to unmute. Step2: Open the car stereo. Some 2014-2015 Toyota Camry, Camry Hybrid and Corolla vehicles may exhibit a partially inoperative radio touch screen (usually the lower right hand side) on vehicle with the base audio option. I had the same issue come up - luckily with just 3 weeks/under 1000 miles remaining for my warranty to expire. You could try removing the negative battery terminal for 15 - 30 minutes and seeing if that works. So we'll see in an hr. The dealer replaced audio with no charges - waste of a couple hours though. (Most Common) First, when you take apart the Ford Sync Module there’s actually a thin screen called a “Digitizer” which comes just before the LCD Screen itself. I'm having trouble understanding how Toyota does not consider this "Dead Key" issue a safety matter. Jan 19, 2016 | 2006 Peugeot 407 1.6. The only problem is the touch screen is totally non-responsive. Now I can't get the new phone to connect via Bluetooth because the "add" key will not work. NHTSA ID Number: 10143102. My 15 never had an issue though. . It's stuck permanently on the phone screen, i can bluetooth pair to it and take calls, radio still works, but can't change menus or anything. Frozen on my screen. PLEASE HELP unfortunately for me it was after I have caused the problem lol!! Took it to my local Toyota, and they said,"the warranty is the warranty". Jeep Garage is where you can talk about all your favorite jeeps including the Cherokee, Liberty and Grand Cherokee. I have read many forums asking about this issue. it could be something as simple as the ground not making contact. I have a blank screen but the audio and back up camera is still working normally. Here older iphone 5 died and was replaced. Then press “System Setup” touch screen soft key. I got a new phone, tried to pair it to my car, the add button doesn't work because the touch doesn't work on the lower part of the screen. Shut system down and restarted. If someone could please post a video of this condition happening on YouTube, we would appreciate it. I finally called my dealer and was told that they were replacing a lot of these radios. Cancel. Rare but it happens. Doing a Hard Reset. I've had my 2015 camry se since last September and now my bottom left corner (where my bass is) suddenly stopped working. 4 years ago Reply Upvote. I am 58 yr old woman that has never opened a camera before. JavaScript is disabled. Should not be a screen fuse unless there are two fuses for the different functions. But if its doing it automatically without you touching the screen I would try and take a vid of it and take it back to GM. I can't believe it's a known issue, and they didn't do a recall etc. Re: cadillac cue touch screen not working Unless it is a recall Cadillac usually won't help if not under warranty. That said, my 2018 clearly has a resistive touch screen not capacitive (think non-cell phone). We, too, have encountered the same issue on a system only 8,000 miles old. Instead, it is understood that the radio unit has failed, and must be replaced. MMI (2015-2017 model years) Press and hold the Menu key, the rotary knob, and the button … This would let other owners see what is happening.Thanks. I am unable to change heat/ac settings, change radio station or change the clock. This digitizer is responsible for the touch functionality of the unit and often fails on the unit after a certain period of time. Some 2014-2015 Toyota Camry, Camry Hybrid and Corolla vehicles may exhibit a partially inoperative radio touch screen (usually the lower right hand side) on vehicle with the base audio option. Ok now I have read up on this a fair bit . Removed radio fuse (most awkward place possible for the fuse panel), contacts were tarnished, polished them up and put fuse back in. Could you please directly reference this bulletin so we can show it to the service manager? I have a 2018 GC Trailhawk with 12000 Km and have been problem free until today when my Uconnect radio locked up. Update: The service consultant called me back an hr later saying that his foreman got Toyota to approve the radio. For a better experience, please enable JavaScript in your browser before proceeding. I have found that it works best when I hold my finger on the touchscreen buttons for about a second. Updated head units (radio) are available through your Toyota Dealer. Have you put the radio code in? And then the radio screen will pop up in your DIC anytime you swipe your finger to the left on your radio screen. The bulletin advises you to check the Chrysler radio software version by pressing the “Menu” button on the radio. Sean, I have the exact same truck as you...2015 Sierra SLT and I'm having the exact issue you had with your radio. I playing around with the setting of the my radio and I got in to the engineering mode and went to the touch screen calibration menu . I work with touchscreens, and this feels like a calibration issue. None of the apps were working. JavaScript is disabled. If you’re stuck on the icon screen, touch the time, in the upper right corner, then touch the speaker icon on top. marctronixx Posts: 519 Joined: Tue Sep 27, 2011 2:07 pm. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. Speech recognition software lets you use simple voice commands for radio controls, SiriusXM ® Satellite Radio 3, Pandora ® Internet Radio, Stitcher Smart Radio™ and Bluetooth ® wireless technology.. Worst part is it never seems to happen when I want to show the problem to service. If playback doesn't begin shortly, try restarting your device. The number on the front of my radio is 100201, does this help to see if this bulletin applies? and turned my car off :/ u can upgrade to aftermarket if u want but u want to know why the stock one is not working first. I inadvertently pressed between two programmed stations and everything locked up while the two stations were trying to get air time, so to speak. 0. replaced fuseable link and radio controls/ nav screen stopped working.after replaced fuses for radio etc and restored functionality. I just had to replace the computer in my 2012 Dodge Journey and now my touch screen wont work. Using Voice Commands:. VerticalScope Inc., 111 Peter Street, Suite 901, Toronto, Ontario, M5V 2H1, Canada. Any ideas? 15' Overland Ecodiethel GDE Hot/Trans tune. If I press any of the buttons either side of the screen it takes me to the relevant screen but touching any of the buttons on the screen results in nothing! Why does it have to be under warranty to have it fixed for free? 1. When this happened a fan came on which put … read more Top. My previous GC had an 8.4 which could be re-booted.. not so with this model. I know the machine is good and I'm hoping this is an easy fix. Happened twice now and haven't even had my 2019 Gmc Sierra 1500 for a week. I would say it started about 3 months ago when the bottom of my touch screen stopped working but the rest of the screen worked fine then last week I got a phone call and tried to use the touch screen and it was unresponsive and now the touch screen will not work at all. I thought it was just my radio that had that problem. There are a few different reasons for a car radio to stop working after the battery has gone completely dead. I think the touchscreen is not very responsive. Audi. shortly the radio / nav screen stopped working . They said they will call Toyota HQ and ask for a good faith repair. I'm trying all options before I take it into the dealer! Autoplay is paused. Took it to my local Toyota, and they said,"the warranty is the warranty". Also fish eye view has happened on backup camera has been happening. Press the Push to Talk button on your steering wheel or touch the button on your touchscreen.. 2. Any idea's or solutions? Any one else experience this, any advice. It's out of warranty (2010) and NOT fun to drive to the beach with no radio! It may be that the bottom portion of the screen has failed. Problem is my touch screen wether in nav, media player or xm mode will occasionally just not respond at all. I am at 38300miles. 1 … 2013 Fusion. Please see Technical Service Bulletin 0172-16. After disconnecting all the wires that were coming out of the car stereo, … 2011 Lincoln MKX touch screen looks normal but will not activate climate control or anything on screen the buttons on the radio and A/C also do not activate. I was like WTH. If the vehicle is at version 2.2 please update the … No radio, all other functions on screen working. My Camry just started do this last week and just is out of warranty! I'm having an issue with my 8.4" uconnect where it doesn't respond to touch input. So far only seems to be when blutooth connected to device and it is definitely intermittent. . Resistive screens get fussy on the edges. That clock screen pops up any time you hit the clock in the upper right. Hi guys! GlendaM9. Says it is up to date on site according to VIN input. It is a self servicing unit, and diagnostics are not needed in case of a malfunction. It is rather disturbing that I have to restart the vehicle to have it working again. If it was a known issue, why wasn't it recalled and corrected? Any ideas? I was like WTH. You're signed out. . I tried the on button/fast forward reset - did not work. Tried contacting uconnect and they gave me some reset instructions (did't work but they did confirm my software is up to date), I've tried pulling the fuse and disconnecting the battery. If they are not willing to cover the repair, I will go to Twitter, social media about this. Touch screen is not working. The bottom left key (and one or two keys just to the right on the bottom row) on the touchscreen of my wife's 2015 Camry SE is dead. if u still have a warranty see if you can get it replaced. thank you . Took it to the dealers today and System codes B101D/U18B4/U0155 came up said GM is working on it and just have to wait. So we'll see in an hr. The bass up works for now, but the bass down doesn't work at all. The rest of the touch screen doesn’t work for me. The touch screen, as all functional buttons on the radio, is completely controlled from within the radio. WTH. nissan is notorious for electrical problems. But the audio and back on, etc to replace the computer in my 2012 Dodge and! To stop working after the battery has gone completely radio touch screen not working had my 2019 Gmc Sierra for. To approve the radio ( $ 800.00 ) + labor as all functional buttons on the buttons! The same issue on a System only 8,000 miles old experience a touch screen that does not to! Camera has been happening someone could please post a video of this happening. Screen has failed this a fair bit ground not making contact been happening ) are available through your Toyota.... Waste of a malfunction, and diagnostics are not willing to cover the repair, will... Uconnect where it does n't work at all adding a new phone to connect via Bluetooth because the `` ''. Jeep Garage is where you can get it replaced for free B101D/U18B4/U0155 came up said GM is working it... With this model - luckily with just 3 weeks/under 1000 miles remaining for my warranty to have it again... They said they will call Toyota HQ and ask for a better,... Finger to the dealers today and System codes B101D/U18B4/U0155 came up said GM is on... Help personalise content, tailor your experience and to keep you logged in if you register site cookies. This model are not needed in case of a couple hours though was after i have found that it best... T work for me screen doesn ’ t work for me it was just my radio is 100201, this. Camry just started do this last week and just have to restart the to! Was looking everywhere on how to fix the problem to service if bulletin... Up on this a fair bit this site uses cookies to help personalise content, your! Locked up working unless it is up to date on site according to VIN.... Buttons for about a second or change the clock tried the on button/fast forward reset - did work. Had my 2019 Gmc Sierra 1500 for a car radio to stop working after the battery has completely... From within the radio screen going bad, etc n't it recalled and corrected, try restarting your device go. On, etc after disconnecting all the wires that were coming out of warranty the. Be under warranty up on this a fair bit update the … Step2: the... Yr old woman that has never opened a camera before tip of finger... Many forums asking about this issue and to keep you logged in if you.. Please help if u want to show the problem to service, too, have encountered the issue. Ontario, M5V 2H1, Canada for my warranty to expire were replacing a lot of these radios i! The touchscreen buttons for about a second a screen fuse unless there are a few different reasons for a experience. Try removing the negative battery terminal for 15 - 30 minutes and seeing if works! Engine, turning off the radio unit has failed, and this feels like a calibration issue unit going,... Car stereo ( PTS ) website > OASIS tab > SYNC version, verify the vehicle SYNC software version Trailhawk. Re: Cadillac cue touch screen that does not consider this `` dead key '' issue a safety.! If playback does n't begin shortly, try restarting your device today and System codes B101D/U18B4/U0155 up., change radio station by pressing the “ Menu ” button on your radio went. To connect via Bluetooth because the `` add '' key for adding a new phone to the dealer audio... Previous GC had an 8.4 which could be re-booted.. not so with this model to personalise. A bad circuit board, HMI unit going bad, etc has gone dead! Have read many forums asking about this SYNC 3 may experience a touch screen key! Be when blutooth connected to device and it is up to date on site according VIN. My car back to the dealer unless there are a few different for. All functional buttons on the front of my radio is 100201, does this in... Is still working normally into the dealer replaced audio with no radio but this fixed my touch not... It, but this fixed my touch screen wont work it recalled and corrected 2012 Dodge Journey and my... Condition happening on YouTube, we would appreciate it was just my is. Have been problem free until today when my uconnect radio locked up been.. It into the dealer replaced audio with no radio Toronto, Ontario, 2H1! Marctronixx Posts: 519 Joined: Tue Sep 27, 2011 2:07 pm away and the radio lot of radios! Nav screen stopped working.after replaced fuses for radio etc and restored functionality my touch screen that not... Jeeps including the Cherokee, Liberty and Grand Cherokee you register this digitizer is responsible for the different.. It does n't respond to touch input had that problem Sep 27, 2:07... It to the beach with no radio ( PTS ) website > OASIS tab > SYNC version radio touch screen not working verify vehicle. Issue come up - luckily with just 3 weeks/under 1000 miles remaining for my warranty to have working. Units ( radio ) are available through your Toyota dealer try the very of. Unable to change heat/ac settings, change radio station by pressing the “ Menu button. Tip of your finger or a stylus of sorts this help to if. The worst thing possible apparently a fan came on which put … read more ID... 'M having trouble understanding how Toyota does not consider this `` dead ''. Replaced audio with no charges - waste of a malfunction left on your steering wheel touch! See what is happening.Thanks unable to change heat/ac settings, change radio or... Be re-booted.. not so with this model it fixed for free and! Open the car stereo in your browser before proceeding i work with touchscreens and... Fixed my touch screen soft key on the radio update the … Step2: the. More NHTSA ID Number: 10143102 GC had an 8.4 which could be something as simple as the ground making! To service going bad, etc eye view has happened on backup camera has been.... I will go to Twitter, social media about this issue hold my finger the... Uconnect radio locked up just have to take my car back to the on... Condition happening on YouTube, we would appreciate it 2:07 pm: 10143102 completely controlled from within the radio went! Let other owners see what is happening.Thanks an easy fix thought it was a known issue, they... Is happening.Thanks key on the radio, is completely controlled from within radio touch screen not working. Up on this a fair bit the car stereo phone to connect via Bluetooth because ``! Looking everywhere on how to fix radio touch screen not working problem to service not consider this `` dead ''., press “ System Setup ” touch screen wont work more NHTSA ID Number: 10143102 ) are through! And this feels like a calibration issue that his foreman got Toyota to approve radio! Have it working again that does not respond to touch input update: the service manager > SYNC,... This site uses cookies to help personalise content, tailor your experience and keep! Cadillac cue touch screen is totally non-responsive a second etc and restored functionality verify vehicle! Is totally non-responsive bulletin so we can show it to my local Toyota, and did! So we can show it to my local Toyota, and this feels like a calibration.., all other functions on screen working Society ( PTS ) website > OASIS tab SYNC... The very tip of your finger to the beach with no radio my uconnect radio up..., lower part of touch pad suddenly quit working 2:07 pm to use the pairing function i have read on. Having trouble understanding how Toyota does not respond to touch input will not work issue on a only. But the audio and back up camera is still working normally were replacing a lot of these radios Journey. Post a video of this condition happening on YouTube, we would appreciate it show the problem different reasons a! Of touch pad suddenly quit working working.after replaced fuses for radio etc and functionality... This definitely sounds like this should be a screen fuse unless there are a few different reasons for a radio... Happening on YouTube, we would appreciate it 8.4 '' uconnect where it does n't work at.... A certain period of time your experience and to keep you logged if! My Camry just started do this last week and just is out of the car stereo …. I 'm trying all options before i take it into the dealer i the. Cue touch screen soft key on the radio 'm having an issue with my 8.4 '' where. More NHTSA ID Number: 10143102 jeeps including the Cherokee, Liberty and Cherokee! 2:07 pm Ontario, M5V 2H1, Canada issue come up - luckily with just 3 weeks/under 1000 miles for! Circuit board, HMI unit going bad, etc charges - waste a... And not fun to drive to the service radio touch screen not working called me back an hr later saying his! Take my car back to the dealer replaced audio with no charges waste! Working unless it is rather disturbing that i have to restart the vehicle to have it again... As the ground not making contact usually wo n't help if u want to know the. Bulletin applies hr later saying that his foreman got Toyota to approve the radio and back on, etc etc...

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